Shipping policy
Shipping Policy – NovaRGB
At NovaRGB, we are committed to delivering your orders as quickly and efficiently as possible.
Processing Time
All orders are processed within 1–3 business days after payment is successfully received. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery times vary depending on your location:
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United States: 7–15 business days
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Canada: 7–18 business days
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Europe: 7–20 business days
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Australia & New Zealand: 7–20 business days
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Other International Locations: 10–25 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak seasons.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment's progress.
Shipping Costs
Shipping fees are calculated at checkout based on the destination and shipping method selected.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. NovaRGB is not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Shipments
If your order is significantly delayed or appears lost in transit, please contact our support team and we will assist you in resolving the issue.
Contact Us
For any shipping-related questions, please contact us at:
Email: support@novargb.com
Thank you for shopping with NovaRGB